Incident Reporting & Case Management System

Product Details

D3's Incident Management System is an enterprise class, easy-to-use, affordable and fully customizable incident reporting & case management system providing consistent, documented Incident reporting, and activity tracking regardless of the origination. It automates the approval process of an incident report or case investigation and will automatically send notifications, assign tasks and escalations to appropriate individuals depending on the incident type, priority, time, status and custom criteria. The built in search engine incorporates advanced access control and search refinement features.

Incident Reporting
- Web based functionality allows users to access and collaborate on a single record ensuring data integrity and record history
- Link together incident reports, associated tasks and case files
- Custom print & export template designer

Case Management
- Assign tasks, deadlines and reminders to individuals for assignments and incident investigations
- Virtual case folders for collaborative case management

Other features include:
- Analysis Reports & Analytics
- Workflow and Notifications
- Mobile enabled
- Integral part of the D3 virtual Security Operations Center system (vSOC)